PVM1870SMSS - GE - PVM1870SMSS - Profile Spacemaker XL1800 Stainless Steel Mic - 11157 Review

I purchased GE Profile suite series made in Aug of 2007,one item being the GE Profile 1.8 cu. ft. Over-the-Range Microwave Oven Model PVM1870SMSS.It has been in use about 2 1/2 years and suddenly stopped working i.e. heating.Nothing heats in the microwave oven now. Everything else works fine.

I called Customer Service as this should be under warranty. The Profile line is their "top of the line" product and at the price it is, should definitely last longer than 2 1/2 years. It seems like the magnetron tube has gone out from what I am reading. The part is covered under warranty, but I will have to pay labor. GE wants to charge $100 to send out a service tech plus labor.

Very disappointed that this high end appliance has not lasted very long. Did not have excessive use as I have a household of 1. Isn't something being done about this. GE shouldn't have so many complaints regarding magnetron tubes. They should last longer than 2 1/2 years! I see hundreds of complaints here regarding same issue.

I has an old Emerson counter top that laster 14+ years.I will not buy GE anymore and will need to file an official complaint.

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Product Description:
GE Profile Spacemaker XL1800 PVM1870SMSS Stainless Steel Microwave Oven, Model PVM1870SS Features: 1.8 cu. ft. capacity 1100 Watts (IEC-705 test procedure) Circuwave 1100 cooking system Patented system provides more power for faster more even cooking results Sensor Cooking Control Provides a built-in sensor in the upper microwave that automatically calculates and adjusts cooking times and power levels for favorite foods 1-lb. Quick Defrost Evenly defrosts a pound meat, poultry or fish in a fraction of the usual time, without precooking or turning the food Full-Width Active Hidden Vent Out of sight when not in use, the oven vent hides behind the sleek top panel for a sophisticated, easy-to-clean look. 14-1/4" recessed turntable Large enough to handle 5-qt. casserole dishes and can easily be removed for cleaning Four-Speed, 300-CFM venting system with boost with recirculating exhaust fan Quickly moves smoke and steam from the cooktop Specifications: Capacity Total Capacity (cubic feet) 1.80 Features Cooking System CircuWave 1100 Cooking Technology Traditional Power Levels 10 Program Cooking Custom Pads Rack Type 2 Wire Oven Racks; 2 Positions Style Over-The-Range Wattage (IEC-705) 1100 Electronic Touch Controls Yes Beverage (Sensor) Yes Chicken (Sensor) Yes Fish (Sensor) Yes Meats (Sensor) Instant-on (Ground meats) Popcorn (Sensor) Instant-on Potatoes (Sensor) Instant-on Reheat (Sensor) Instant-on Vegetables (Sensor) Instant-on 3 Codes (canned, frozen, fresh) Multi-Language Capability Yes Turntable Glass Recessed Turntable On / Off Yes Turntable Size (in.) 14.2 Add 30 Seconds Yes Defrost Type Auto / Time / Quick Defrost Delay Start Yes Demo Mode Yes Display On/Off Yes (Bilingual) Express Cook 1-6 Minutes Instant On Controls Yes Time Cook I & II Timer (On/Off) No / Yes Cooking Complete Reminder Yes Cooktop Lighting Halogen Exhaust Fan 3-Speed...

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