Magic Chef 1.3cf 1000W S-Steel Microwave ( MCD1311ST ) Review

We've had ours less than two years and it's already stopped working.Last night it started smelling like plastic parts were burning when we were cooking in it.Before that it would turn off randomly.Power supply was fine, it was the microwave itself.Called their customer service to find out what options existed and the rep I got (after 20 minutes and a transfer) was extremely rude, answered with a monotone and said there was nothing they could do.It literally felt like I was interrupting her from painting her nails or something, that same kind of blase tone.The combination of the short life span of their product and their obvious lack of concern from their customer service guarantees I won't buy another Magic Chef product.

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Product Description:
1.3 cu. ft. Stainless steel outside and inside. 1100W. variable 10 power levels. pre programmed 1 touch cooking, with 6 menu options. Popcorn, beverage, dinner plate, frozen pizza, fresh vegetable, and frozen vegetable. 3 auto defrost for meat, poultry, and fish. Exclusive concave reflex system (C.R.S.) which is an innovative microwave oven design that allows better analysis of the position and density of the food resulting in faster and more efficient cooking than in current microwave ovens. C.R.S. is a new technology aimed at cooking food evenly and quickly by emitting microwaves to all sides of the food. Kitchen timer. Safe child lock features. Auto start function. Fully usable inner cavity. Easy to open door handle. Warranty: 1 year parts and labor 8 years magnetron. Dimensions: 13.5" H. x 22" W. x 18.5" D.

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Panasonic NN-SD688S Prestige 1300-Watt 1-1/5-Cubic-Foot Stainless-Steel Microwave Oven Review

Overall this is an excellent microwave, but with a few caveats:

1)I had read other reviews regarding the unreadability of the display on this and similar Panasonic microwaves, but didn't fully appreciate the problem until it was set up on my counter top.The display is unreadable above 45 degrees from the horizontal, which means that at arm's length to operate the controls, you must bend over to see the display.My solution, which was to build a stand to raise the top of the microwave up to the bottom of the cabinets, made the display high enough to be (barely) readable while standing up, but is probably not acceptable to a lot of people. Panasonic should have caught this in testing and provided a flip-up display that could be adjusted to the installation.

2)Also as mentioned in some of the other reviews, the door release button requires so much force (at least when new) that the unit will skid across the counter-top unless you hold it with your other hand.Mine is mounted in the corner, where it has some stability, but it is still marginal.

3)This unit replaced a Panasonic in which the touch-pad controls died, and the buttons here are indeed logical and have a good solid feel to them.It does take some time to learn programming without a touch-pad, but that shouldn't be an overall issue in your decision.

4)Panasonic could do themselves a favor by better explaining the benefits of the terms Turbo, Inverter, and Sensor, as this microwave indeed performs very, very well after you get over some of the other problems.

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Product Description:
With a 1-1/5-cubic-foot capacity and 1300 watts of power, this family-size microwave oven provides quick and easy meal preparation. The unit's automatic 13-1/2-inch turntable ensures even heating, while its one-touch sensor cooking adjusts power levels and calculates cooking times automatically, making reheating and cooking a variety of foods easier than ever. In addition, the microwave's interactive multi-lingual screen with four-digit readout and push-button control panel with a pop-out dial ensure simple programming. Other highlights include a popcorn key, 10 power levels, Inverter Turbo Defrost technology for even defrosting without cooking, keep-warm mode, delay start and timer, more/less control, quick minute, and stop/start buttons. The countertop microwave oven measures 16 by 20-3/8 by 11-7/8 inches and carries a one-year limited warranty.

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